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Top tips to spot a phishing attack

Posted by on Aug 23, 2017 in News & Media | 0 comments

Top tips to spot a phishing attack

Phishing emails are designed to look like legitimate messages from actual banks, businesses, and other organizations. However, criminals usually create the message to steal your money, identity, or both. Here are some ways and tips to spot phishing emails, and to protect yourself against attacks. According to a 2016 report from PhishMe, it was found that 91% of cyberattacks start with a phish. For many companies, the increase of spam emails containing malicious emails are reinforcing the realisation that spam isn’t just a mere nuisance, it’s...

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Monitoring – Effective business tool or necessary evil?

Posted by on Aug 23, 2017 in News & Media | 0 comments

Monitoring – Effective business tool or necessary evil?

Monitoring is too often seen as a necessary evil instead of an enabler to improve the IT business and facilitate improved uptime. Monitoring is actually one of the most important functions for IT operations as it makes your systems much more reliable – you cannot manage what you cannot measure. While monitoring is an essential function that can help you proactively identify potential issues before they escalate into incidents and outages, it can be challenging to implement effectively. As each hardware and software vendor typically has...

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How GlobillCSP is making it easier than ever to bill and manage customers

Posted by on Aug 23, 2017 in News & Media | 0 comments

How GlobillCSP is making it easier than ever to bill and manage customers

GlobillCSP is a billing and revenue management platform for Microsoft CSPs that enables them to easily and accurately invoice over 300 Microsoft license based services (like Office365) and consumption based services (Azure). If you’ve signed up as a new Microsoft CSP, you may be facing the challenge of understanding this new world of software subscription billing while trying to automate the customer onboarding process, or you may just need a platform to bill and manage your customers. Astel’s CSP solution, GlobillCSP, can take care of your...

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Improve your call centre efficiency with 1Stream’s unique Zendesk integration

Posted by on Aug 23, 2017 in News & Media | 0 comments

Improve your call centre efficiency with 1Stream’s unique Zendesk integration

Ticketing systems, such as Zendesk, have helped to significantly improve call centre efficiency, and 1Stream’s integration service boosts this even further. 1Stream has a unique ticketing integration system that pushes tickets to call centre agents and allows you to generate richer reports. As a ticketing system, Zendesk takes the incoming customer requests for support and automatically generates a customer service ticket, which agents are then able to pick up. 1Stream’s system, however, pushes tickets to agents as they become available,...

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Become a Vox Business Partner and de-risk your business

Posted by on Aug 23, 2017 in News & Media | 0 comments

Become a Vox Business Partner and de-risk your business

The Information and Communication Technology or ICT space is regarded as one of the fastest growing industries in today’s market place. This rapid growth is directly correlated to an ever-increasing demand by both consumer and corporate customers for information based services. The results of this exponential growth has brought about new opportunities for entrepreneurially minded organisations who are seeking to leverage these technologies and in doing so, bolster relationships with their clients, diversify their product offerings and...

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How the rush to leave South Africa is starting to hurt business

Posted by on Aug 23, 2017 in News & Media | 0 comments

How the rush to leave South Africa is starting to hurt business

Economic and political uncertainty under the current regime, along with unemployment at its highest point in more than a decade, is fueling an exit by South Africa’s educated middle class. Nigel Barnes, managing partner at citizenship planning consultancy, Henley & Partners, and other emigration experts have highlighted a massive rise in inquiries about emigration from South Africans in 2017. “I think that concerns over the future growth and development of South Africa, and uncertainty about the sustainability of sectors, such as...

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Samsung Bixby launches in South Africa

Posted by on Aug 23, 2017 in News & Media | 0 comments

Samsung Bixby launches in South Africa

Samsung has launched its Bixby voice assistant in 200 countries, including South Africa. The company said Bixby will be available in US English and Korean. “Bixby brings enhanced smartphone productivity and personalisation through Quick Commands, a feature that allows you to create a custom voice command to use in place of a sequence of one or more commands,” said Samsung. “For example, you can use the command good night as a shortcut for turn on Do-not-disturb mode, set an alarm for 6:00, and turn on blue light filter.” Samsung said Bixby is...

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MyBroadband Speed Test App gets powerful update – Now test your signal strength

Posted by on Aug 23, 2017 in News & Media | 0 comments

MyBroadband Speed Test App gets powerful update – Now test your signal strength

MyBroadband has launched the latest version of its Android Speed Test App, which includes numerous improvements and additional features. MyBroadband’s Speed Test App is free to download and use, is ad-free, and allows users to test the download speed, upload speed, and latency of their connection. The app also provides a map of where users conduct their tests, and makes it possible to record and export the speed test results. The latest version of the app has numerous improvements, including: Automated server selection. Signal strength...

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If you don’t have letters and numbers in your password, you are an idiot

Posted by on Aug 23, 2017 in News & Media | 0 comments

If you don’t have letters and numbers in your password, you are an idiot

It’s 2017, there are articles up weekly about companies being hacked, and we store large amounts of sensitive information online. Despite this, there are smart, successful people who still use “Password” as their password for online services. Password security was not something we were taught in school, and unless you are an ICT professional, tech-savvy individual, or a bit of a geek, you can easily miss the lecture on how to stay safe online. This is evident in findings from research conducted by Kaspersky, which showed that many people use...

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New WhatsApp status update features

Posted by on Aug 23, 2017 in News & Media | 0 comments

New WhatsApp status update features

WhatsApp is rolling out a new way for its iOS and Android users to “update their status and express themselves”. “The new feature makes it easy to share creative text-based status updates,” said WhatsApp. “The text-based status feature allows you to update your contacts in a fun and personal way.” WhatsApp has taken Facebook’s lead by allowing users to customise their status update by choosing a specific font and background colour, or include links. The company also outlined the following about it status updates: Control who sees your...

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